New Regulations Related to Train Tickets’ Cancellation Charge
 2016-12-20 17:30:25   Zhangjiajie Tourism Information Website  

From September 1st, 2013, Some new regulations including train tickets’ cancellation charge were officially carried out. Here, we will mainly focus on two definitions.

Firstly, Passengers are allowed to get a refund for a ticket or endorse the ticket at any train station.

Secondly, longer than 48 hours before the dispatch of a train, passengers need to pay 5% fee for refund. Between 24 hours and 48 hours before the dispatch of a train, passengers are asked to pay 10% fee for refund. Within 24 hours before the dispatch of a train, passengers have to pay 20% fee for refund. That is called stepwise refund in new regulations.

Translated by Becky